October 18, 2014
October 17, 2014
Salesforce Editions,Prices and Features
Sales Cloud:
"Sales Cloud"
refers to the "sales" module in salesforce.com. It includes Leads,
Accounts, Contacts, Contracts, Opportunities, Products, Pricebooks, Quotes, and
Campaigns (limits apply). It includes features such as Web-to-lead to support
online lead capture, with auto-response rules. It is designed to be a
start-to-end setup for the entire sales process; you use this to help generate
revenue.
Price&Features:
Service
Cloud:
"Service Cloud" refers
to the "service" (as in "customer service") module in
salesforce.com. It includes Accounts, Contacts, Cases, and Solutions. It also
encompasses features such as the Public Knowledge Base, Web-to-case, Call
Center, and the Self-Service Portal, as well as customer service automation
(e.g. escalation rules, assignment rules).
Price&Features:
Marketing Cloud:
"ExactTarget Marketing Cloud" refers to built on the
Salesforce Platform, allows marketers to create 1:1 campaigns like never
before. So you can combine traditional digital channels like email, mobile,
social, and the web with any conceivable product from toothbrushes to cars to
turn consumers into customers.
Platform:
The Salesforce1 Platform accelerates the
development and deployment of apps. 100% cloud, it's the Customer Platform that
lets you:
·
Create custom apps, fast, with clicks or code.
·
Connect faster to everything, with powerful API's.
·
Deploy and access any app on Salesforce.
·
Get going with over 2,000 apps on the AppExchange.
Price&Features:
Chatter:
"Chatter Cloud" refers to the leading enterprise social network
that allows teams to take action and sync up like never before. And because
it's built on the Salesforce1 Platform, you can create custom actions and
deploy instantly to every desktop and device, and access any app from a fast,
easy-to-use social feed.
Price&Features:
Community:
"Community Cloud" the newest Salesforce Cloud
connects customers, partners, and employees directly to the information, apps,
and experts they need to take action.
October 14, 2014
Salesforce Sandbox Types
A sandbox is a very important
tool in Salesforce for testing and development without affecting your live
instance what types of Sandboxes you have
Developer Sandbox
- Developer sandboxes are special configuration sandboxes intended for coding and testing by a single developer.
- Multiple users can log into a single Developer sandbox, but their primary purpose is to provide an environment in which changes under active development can be isolated until they’re ready to be shared. Just like Developer Pro sandboxes.
- Developer sandboxes copy all application and configuration information to the sandbox.
- Developer sandboxes are limited to 200 MB of test or sample data, which is enough for many development and testing tasks.
You can refresh a Developer sandbox once per day.
Developer Pro Sandbox
- Developer Pro sandboxes copy all of your production organization's reports, dashboards, price books, products, apps, and customization's under Setup, but exclude all of your organization's standard and custom object records, documents, and attachments.
- Creating a Developer Pro sandbox can decrease the time it takes to create or refresh a sandbox from several hours to just a few minutes, but it can only include up to 1 GB of data.
You can refresh a Developer Pro sandbox once per day.
Partial Data Sandbox
- A Partial Data sandbox is a Developer sandbox plus the data you define in a sandbox template. It includes the reports, dashboards, price books, products, apps, and customizations under Setup.
- Partial Data sandboxes can include your organization's standard and custom object records, documents, and attachments up to 5 GB of data and a maximum of 10,000 records per selected object.
- A Partial Data sandbox is smaller than a Full sandbox and has a shorter refresh interval.
You can refresh a Partial Data sandbox every 5 days.
Full Sandbox
Full sandboxes copy your entire production organization and all its data, including standard and custom object records, documents, and attachments.
You can refresh a Full sandbox every 29 days.
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